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How to Get Paper Money Option on Cash App: A Step-by-Step Guide

Are you looking to discover how to get paper money option on Cash App? Well, you’ve landed in the right place. In today’s guide, we’ll walk you through the process step by step. The Cash App has various features, but sometimes they can be a tad tricky to find. Don’t worry; we’ve got you covered!

How to Get Paper Money Option on Cash App: Step-by-Step Process

How to Get Paper Money Option on Cash App

Cash App has been consistently evolving, adding new features for its users. One such feature is the paper money option. However, many users are still unaware or unable to access this feature, and if you’re one of them, you’re not alone. Let’s see how to get paper money option on Cash App: 

  1. Open Cash App: Begin by launching the Cash App on your device.
  2. Profile Icon: Once opened, tap on the profile icon located in the top right corner.
  3. Navigate to Support: Scroll down within the profile section until you find the “support” option and tap on it.
  4. Tap on “Something Else”: This will lead you to a list of various options. Select “something else”.
  5. Choose “Cash Card”: As you scroll further down, you’ll find the option labeled “cash card”. Tap on it.
  6. Contact Support: Continue scrolling to the bottom of the screen and select the “contact support” option.
  7. Not About a Transaction: You’ll be presented with various issues; click on “not about a transaction”.
  8. Chat with Customer Support: Finally, you’ll have the option to “tap on chat” to communicate directly with a Cash App representative. Once connected, succinctly explain your situation regarding the paper money option. Moreover, if you want to learn how to change Cash App password, you can check out our guide. 

Why You Might Not Have This Feature?

Why You Might Not Have This Feature?

There are two primary reasons why some users might not have access to the paper money option:

  1. Outdated App

One common reason is that your app might not be running the latest version. Always ensure your app is updated. You can easily update Cash App from the Play Store (for Android users) or the App Store (for iOS users).

  1. Rollout in Phases

Cash App is introducing the paper money feature in stages. Some users might not have this feature simply because they weren’t selected in the initial phases of the rollout. 

Unfortunately, there’s no immediate solution if you fall under this category since the feature is being rolled out at the discretion of Cash App. Also, if you do not want to use Cash App any longer, you can easily delete your Cash App account

Frequently Asked Questions (FAQs)

Q1. What is the “paper money” feature on Cash App?

The “paper money” feature on Cash App allows users to deposit physical cash or paper money into their Cash App balance. The specifics of how this feature operates can vary by region and availability.

Q2. I’ve followed the steps, but I still can’t access the paper money feature. What should I do?

If you’ve ensured your app is updated and still can’t access the feature, it could be due to the phased rollout by Cash App. Some users might have to wait until the feature is available for everyone. However, reaching out to Cash App support can sometimes help in providing more clarity.

Q3. Are there any fees associated with using the paper money option on Cash App?

Fees can vary based on the region and the specifics of the transaction. It’s recommended to check the app’s fee structure or inquire with Cash App support for detailed information regarding any associated costs.

Q4. How can I ensure I get new features like “paper money” as soon as they’re released?

To stay updated with the latest features, always keep your Cash App updated. Regularly check the Play Store or App Store for updates. Additionally, checking Cash App’s official announcements and joining their user community can provide timely information on new rollouts.


Navigating the nuances of modern apps can sometimes be a challenge. While not everyone has access to the paper money feature on Cash App yet, being informed and proactive can make all the difference. We hope this guide has shed light on how to get paper money option on Cash App. If you found this helpful, consider sharing it with fellow Cash App users. Stay updated, and happy transacting!

Author Profile

Elizabeth Jones
Elizabeth Jones is one of our editorial team’s leading authors on credit card offers, services & more. With over two decades of experience in the consumer credit industry and as a nationally recognized credit expert, Elizabeth provides in-depth analysis of both traditional & alternative forms of credit. Elizabeth regularly appears on many major media outlets including NBC Nightly News, Fox Business Network, CNBC & Yahoo! Finance. She is also a frequent contributor to Forbes Magazine. As a highly appreciated author for our exclusive Editorial Team, Elizabeth strives to provide readers with a trustworthy advice on how to manage their credit accounts while staying informed on the latest offers in the marketplace.

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